You may have a right to complain to the Office of the Data Protection Commissioner (ODPC). You do not need to know the legal terminology to start. Tell us what happened and we will help you understand the issue and your options.
Start with the problem, not the legal jargon
What is your issue about?
Select the description that comes closest to what happened. If none fits, choose Something else and explain it in your own words.
A simple first step
What happens next?
01
We understand
We review what you tell us and identify the potential data-protection issues.
02
We assess
We consider whether an ODPC complaint or another route may be appropriate.
03
We advise
We explain the relevant options and what further information may be needed.
04
We support
Where instructed, we can assist with the complaint or another legal process.
This is not an ODPC complaint
Submitting this form sends an enquiry to the firm. It does not itself file a complaint with the ODPC.
Your rights are important
You do not need to know the section number or legal terminology before contacting us.
Confidential handling
Please provide only information needed to explain the issue. We can request documents securely if needed.
See how similar issues have been treated in Kenya
Explore ODPC determinations, High Court decisions and the firm's case-digest research.
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